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We are always keen to hear your thoughts about the Chemistry Library

Lent Term 2024 Feedback

For Lent Term 2024 we have created a physical feedback board in the library which can be used in conjunction with our comments book and the online feedback board. Our hope is that the physical whiteboard will allow library users to respond quickly and easily to survey questions about our space and services, while the comments book and online feedback board offer the opportunity to give more detailed feedback with anonymity. Over the course of the term, we aim to develop a fuller understanding of how the library's resources are being used so that we can improve and promote our services more effectively.

The physical feedback board will be updated regularly, and all comments left in the comments book or online will be read and responded to.


Feedback Board #3: Which methods do you use to study or revise?

For our third and final feedback board of Lent Term we wanted to know more about which techniques our users find most helpful when studying or revising. Library users were encouraged to either put a sticker on the options that most benefit them or use a marker to write in their preferred method in one of the blank spaces. For results and our response, click here.


Feedback Board #2: Can you find what you're looking for in the library?


















For our second feedback board of the term, we wanted to know which resources are easy to find in the library and which need to be better signposted. We invited users to put stickers on magnifying glasses next to things which they felt confident finding, and on black circles next to things that were more of a challenge. For results and our response, click here.


Feedback Board #1: What do you use the library for?


















For our first feedback board of Lent Term, we wanted to know what people were using the library for. We invited library users to put red stickers on apples hanging from the branches of our feedback tree that most accurately described their library usage. For results and our response, click here.


Easter Term 2023 Feedback

Photo of whiteboard in library with tree draw and comments written in the leaves
For Easter term 2023 we created a physical feedback board in the library and an online feedback board where you could post your comments anonymously and we would respond. We hoped that this would encourage more feedback from all library users on the library space, services and collections in an informal way, and also highlight our approachability.
The physical feedback board was engaged with from its first day in place, we monitored it daily and responded. Of the comments received, some we could action an immediate response and others required a holding reply while we investigated further.

You said... We did...

Our "You said... We did..." poster provides a summary of feedback received during Easter term 2023.

Keep on letting us know!

We really enjoyed hearing from you! Although the physical feedback board was only available for Easter term, the online feedback board is here to stay.  Please do use it to post your comments or suggestions, or leave a message in our comments book in the library.  
The physical feedback board will be back, in a slightly different guise, for Michaelmas 2023.